Engaging our people
Engaging our people starts with clear communication, keeping them informed about what is happening. It also means listening to each other and showing a genuine responsiveness to concerns.
Carillion’s 42,000 employees have a variety of channels through which they can share ideas and opinions with us, including The Great Debate, People Forums, monthly Team Talk discussions and one-to-one meetings with line managers.
The Great Debate
2012 marked the tenth anniversary of our Group-wide employee survey, The Great Debate. The annual survey gives participants the opportunity to vote on big issues that will influence the future of the company, and let senior management know what really matters to them, anonymously.
The overall feedback is discussed at the Chief Executive Leadership Team meetings, and action plans are developed for improvement.
In 2012, over 9,777 employees shared their views via The Great Debate. The debate was continued at 160 workshops during November and December 2012.
Living our Values
From their first day with us, we provide training to help people understand the importance of our Values and how they can apply them in their day-to-day roles with respect for different beliefs and cultures. We have appointed Values Champions across our businesses to provide and support training, and to promote best practice.
Our annual Values Week is a focal point in the year where people can deepen their understanding of what our Values mean. In 2012, the week focused on the theme of engagement. Events around the world were structured around each of our five Values. For example, in the UK:
Openness: Richard Howson’s ‘school assembly’ for an update on the latest business developments from Carillion’s Chief Executive
Sustainable, profitable growth: pension advice drop-in sessions Body Mass Index and blood pressure health checks health age and cardio trace testing tea and cakes with senior management
Professional delivery: The Great Debate survey launch
Innovation: e-learning drop-in session information about Business & Administration Level 3 qualifications demonstration of new social media platform, Yammer
Collaboration: dress-down for charity working mums network event the search for Values Champions
Those people who really stand out as having lived the Carillion Values are given recognition at our Values Awards. In 2012, 2,143 people received awards – a clear indication of their commitment to making tomorrow a better place.
Heroes Award winner: Rebecca Marandola
Innovative thinking is the way forward, according to Rebecca Marandola, and the Group Services Values Steering Group agrees. The HR Service Delivery Advisor would often seek out improvement opportunities within HR processes and day-to-day working practices. This included setting up a ‘learning lunch’ and guidebook on using Microsoft Excel to work more efficiently. She said:
“I regularly look for innovative approaches in the work I do and I am glad to be making a proactive contribution which others can benefit from.”Rebecca Marandola, HR Advisor
of employees feel proud to be part of Carillion
The Great Debate findings, 2012
Values Awards given to Carillion employees, see some of our winners below
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