Health and wellbeing

Supporting our people to be healthy is important to our recruitment and retention strategy, and consequently, to the future of our business.

Our health and wellbeing programmes include:

An employee assistance programme offering services such as free education advice, childcare guidance and employee counselling, with a 24-hour telephone support service

Work–life balance policies covering issues such as parental leave, flexible and part-time working, and special leave

Licensed medical clinics in Dubai, Muscat and Cairo supporting over 20,000 employees

Health Matters, a monthly information service, in partnership with our occupational health provider, aimed at giving good-quality information on personal health issues. Feedback from employees has been extremely positive

As part of our advocacy role, we have signed up to the UK Department of Health’s Responsibility Deal aimed at improving public health and tackling health inequalities. In addition to reporting publicly on the Deal’s core commitments, we have pledged to:

  1. embed the principles of the Chronic Conditions Guide within HR procedures to ensure that those with chronic conditions at work are managed in the best possible way
  2. only use occupational health services accredited to the Safe Effective Quality Occupational Health Service (SEQOHS) scheme
  3. increase physical activity in the workplace
  4. offer all employees a free health check at least every three years.


Halt for Health Week

Yoga lesson

Across the Middle East and North Africa region we organised a Halt for Health Week to generate awareness of health issues across different nationalities and cultures. In 2012, the week was a great success, enabling people to share knowledge and ensure those who may not usually have access to health information get assistance and help where needed.

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